You can place an order directly on our website,（https://letine.com） or if it is a bulk order, please contact our sales team to get bulk pricing.

Please click on the link:（https://letine.com/contact.html），where you can conveniently submit your questions and requests.

For bulk orders, please contact our customer service for bulk order pricing.

We acceot purchases from most countries or regions, However,dueto logisticalrestrictions or local poidies, the folowing counties or regions are unable to make purchases. Mainland china, Afghanistan,Burundi,lraq,libya, Mal, Niger, somalia, syia, south sudan, Yemen, sudan, Central African Repubic,Eritrea, ran, gypt,Lebanon,venezuela. Moldova, Cuba, Congo, Nicaragua, Haiti, Zimbabwe, Myanmar, and North Korea.

Please kindly leave your contact information, such as Email/Whats-app/Skype/Telegram, and our sales team will contact you with an updated quote.

Shipping costs vary depending on the models and quantities of machines you purchase.

We support cyptocureny payments and bank ransfers. We recommend cpyptocurengy payments as bank ransfer confrmation times can be longer, potentialy affecting order delivery times. Full payment is required, and cash-on-delivery is not supported.

Spot model, Need full payment. For the preorders and futures, can accept 70% deposit first, the final payment needs to be paid 7 days before shipment.

Bank transfers tvoicalytake 2t0 14 davs to confirm, and sometimes even longer.As we arrange shipments based on the order of payment conirmation, using banktransfers may lead to delays in order processing due to confirmation delays. Therefore, we strongly recommend using cryptocurrency payments.

For in-stock machines, we will send out 1-2 business days after full payment.

For the pre orders, the final shipment schedule will be subject to the factory, we will arrange the shipment within 1-2 days after the manufacturer release the goods.

We transport by International Express (DHL/Fedex/UPS) or plane, it takes about 5-10 business days.

We support pickup from Hong Kong and Shenzhen and Moscow warehouses, please contact our sales staff for pickup procedures.

not include taxes

Afterthe package arives at the local customs, the courier company willnotiyyou and provide guidance on completing the customs dlearance via phone/ema.Any customsdelays or returns due to falure to pay duties on timelack of proper documentation are your responsilbity.lt is strongy recommended thatyou famiiarize yourselfwith localcustoms cearance nolicies and prenare all necessary clearance documents in advance to avoid anv clearance delavs or uneynected fees

Yes,Please leave the amount you want to declare in the notes on the order page or contact our sales staff for assistance.

We partner wth logistics companies such a UPs, DH,FedEx,EMs, and others, depending on the destination,to provide air freight shipping from Hong Kong.Ffor special countries/regions, we arrange alternaive loistics providers as needed.

After shipment, you will receive an email notification containing the package tracking number.

All the miners are stored in our warehouses in Hong Kong or Shenzhen. We will choose the right shipping location for you according to your requirements.

Bitmain: https://support.bitmain.com/hc/en-us

WhatsMiner: https://www.whatsminer.com/src/views/support.html?lang=en-US

Jasminer: https: //www.jasminer.com/#/support/searchsn

Canaan Avalon: https://www.canaan.io/supports/

Other brands:

Send an email to sales@letine.com for inquiries

For machines that are still under warranty, we can assist with the operation and return to the factory for repair.

Acording to our terms, once an order is placed, we does not entertain partial or full refunds, fa package is returned to our warehouse due to customs clearance or tax issues regarding mining machines, customers are required to pay aditional return fees. However, if the package succesfiuly returns to Hong Kong we can asist you in reshipping the package to a new shipping address after you complete the pavment for the fees

After submitting an order, ICERIVER does not accept requests for order cancellation, partial or full refunds, changing the ordered products to different ones or different batches, or any other modifications.

We can support offline pickups.