QUICK TURNAROUND
We understand the impact of downtime and commit to fast,efficient service.
REPAIR SERVICE
PROFESSIONAL TEAM, ONE-STOP MAINTENANCE SOLUTION
We understand the impact of downtime and commit to fast,efficient service.
Our certified team brings broad expertise to every repair.
we're always here to help,keeping you connected to your crypto mining activities.
Remote initial inspection. Our specialists will conduct an inital inspection via remote link to assess the need to take your equipment for service.
If repairs are necessary,send your equipment to our repair center
The repair will be done efficienty and as quicikly as possible. Get your cryptocurrency miners back online effortiessly.
We will send the already working equipment back to you.
sales@letine.com
https://wa.me/8618665355467
After-sales Service
-Refund Policy
Orders are non-refundable or cancelable after payment.
-Maintenance Service
Warranty Service
Letine is the official distributor of leading cryptocurrency mining equipment manufacturers such as Bitmain, Whatsminer, IceRiver, Avalon, iBelink, Goldshell and so on.
Once Problems happend, pls offer required files or pictures or video to show to engineers, then will check out remotely before send back to official repair center
Note:
1. Transportation costs and all other costs (if any) about the return of a product shall be under the sole responsibility of the purchaser.
2. The period of repair shall depend on the type of problems encountered.
To check the warranty period, you can go to the warranty inquiry section of the website of ASIC miner manufacturers such as Bitmain and WhatsMiner and enter the serial number (SN).
-FAQ
1. Warranty Time
* Original BTC Miners within 360 days from the date of factory shipment
* Other Coin Miners within 180 days from the date of factory shipment
*Used Miner without Warranty, we will help clear and test correctly before shipping out
*If the out-of-warranty miner needs to be returned to the factory, all logistics, customs clearance, and maintenance costs will be borne by the customer.
2. How to check Warranty
Bitmain: https://support.bitmain.com/hc/en-us
WhatsMiner: https://www.whatsminer.com/src/views/support.html?lang=en-US
Jasminer: https: //www.jasminer.com/#/support/searchsn
Canaan Avalon: https://www.canaan.io/supports/
Other brands:
Send an email to sales@letine.com.cn for inquiries
3. Warranty not Supported
1) If the warranty label or serial number (SN) of the product is torn or removed, or the product is damaged due to unauthorized disassembly within the warranty period, the warranty will be void.
2) If the machine is damaged due to misoperation by the customer (such as connecting to the wrong voltage), the warranty will be void.
3) Any modifications made by the customer within the warranty period, such as adding cooling systems, modifying fans, heat sinks, or altering power cables, the warranty will be void.
4) If you change the SN code of the machine shell without permission, the warranty will be void
4. Notice
If you find the miner is damaged, or scratched, or the warranty label has fallen off/damaged, pls notify our office immediately (within 24 hours) for clarification, otherwise, the warranty will be invalid.
